Privacy policy

Last update: 24/08/2024

This Privacy Policy describes how SQUIB, a subsidiary of Capsule Corp (hereinafter referred to as “we”, “us” or “our”), collects, uses, and safeguards the personal information you provide to us when you visit our website https://squib.fr/ (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

1. Information collected

We may collect the following types of information when you use our Site:

Identifying information: Name, e-mail address, telephone number, etc.
Payment Information: Details of credit card or other payment method used when shopping on our Site. Payments are processed via our payment service provider, Stripe, which ensures the security of your payment data.
Browsing information: IP address, browser type, pages visited, length of visit, etc.
Cookies and similar technologies: Used to improve your browsing experience.

2. Use of information

The information we collect may be used for :

Process your orders and manage your purchases.
Improve our Site and personalize your user experience.
Responding to your requests and providing efficient customer service.
Send you promotional information, if you have given your consent.
Comply with legal and regulatory obligations.

3. Information sharing

We do not share your personal information with third parties, except in the following cases:

Service providers: We may share your information with third parties who help us provide our services, such as payment processors like Stripe, or hosting services.
Legal requirements: If the law requires us to do so, or to protect our rights, we may share your information with the competent authorities.
Business transfers: In the event of a merger, acquisition or sale of all or part of our assets, your personal information may be transferred.

4. Information security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

Right of access: You have the right to request a copy of the information we hold about you.
Right of rectification: You may request that your information be corrected if it is inaccurate or incomplete.
Right to erasure: You may request the deletion of your personal information under certain conditions.
Right to object: You may object to the processing of your personal data for legitimate reasons.

To exercise these rights, please contact us at the following address: salut.capsulecorp@gmail.com.

6. Retention of Personal Data

We keep your personal data only as long as necessary for the purposes described below:

Inactive accounts: Your account information will be kept for 24 months after your last activity.
Backorders: Information on pending orders is kept for 30 days.
Failed orders: Information on failed orders is kept for 7 days.
Cancelled orders: Information on cancelled orders is kept for 30 days.
Completed orders: Information on completed orders is kept for 24 months.
Stripe data: Data processed via Stripe is stored in accordance with Stripe’s privacy policy and is kept only for as long as is necessary to process payments and meet legal obligations.

7. Cookies and Similar Technologies

We use cookies to enhance your experience on our Site. A cookie is a small text file stored on your device when you visit our Site. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Site may not function properly.

8. Data Hosting

Our site is hosted by Hostinger, a company that complies with the appropriate security standards for data protection.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect as soon as they are published on this page. We encourage you to check this page regularly for updates.

10. Company details

SQUIB
Subsidiary of Capsule Corp
18 PLACE HAUTE
04300 SAINT-MARTIN-LES-EAUX
SIRET : 98481438400017
VAT : FR92984814384
RCS Manosque B 984 814 384
Share capital : 1 500 €
E-mail : salut.capsulecorp@gmail.com